Get up to $5,000 back from the City of Plano.
The Great Update Rebate refunds 25% of qualified exterior improvements — including window replacement — for older Plano homes. We handle the paperwork at no charge. You handle the upgrade.
Do you qualify?
The four boxes below cover most homes in East Plano, Bob Woodruff, Old Towne, and the original 1970s-1990s subdivisions. We confirm exact eligibility against the City's map at no charge.
Your home is 30+ years old
Built before 1996. Most homes east of US-75 and across original Plano subdivisions qualify on age alone.
Appraised under $478,975
Based on 85% of the Collin County FHA single-family loan limit. Check your latest Collin Central Appraisal District (CCAD) value.
Inside the eligibility map
The City of Plano publishes an official map. We check your address against it before scheduling — no surprises.
Project size $7,500+
Our minimum project is $7,500, well within the program's improvement threshold. The City requires the lesser of 10% of appraised value or $20,000 of qualified work.
What the rebate actually pays
- 25% back on exterior improvements — windows, doors, roofing, and siding all qualify. Window replacement is explicitly listed by the City as an eligible exterior project.
- Up to $5,000 per property per 12 months. The cap is generous enough that almost every qualifying window project hits the full amount.
- Rebate paid within weeks of completion. The City of Plano is known for fast turnaround once paperwork is in.
How Bradley James handles the paperwork
Most contractors won't deal with rebate paperwork. We do — at no extra cost. The program requires a notice-to-proceed approval before work starts, so timing matters.
- 1
We verify eligibility for your address
Year built (CCAD), appraised value (CCAD), inside the City's official eligibility map.
- 2
We pre-fill the application packet
Project description, scope, materials, photos, contractor info — drafted from your in-home estimate and emailed to you for signature.
- 3
You submit to the City of Plano
Email to the program coordinator, regular mail, or drop-off at the Neighborhood Services building. We give you the cleanest possible submission so the City can issue notice-to-proceed quickly.
- 4
We schedule the install after notice-to-proceed
Work starts after the City approves. Projects must finish within 3 months — well within our standard 6-week install timeline.
- 5
We file the completion paperwork
Final invoice, completion photos, and post-install inspection sign-off. The City refunds you directly — usually within a few weeks.
Ready to claim your $5,000?
Free eligibility check. Free estimate. Free paperwork prep. We only install the windows — the City of Plano sends the check.
Disclaimer: The Great Update Rebate program is administered solely by the City of Plano. Eligibility, rebate amounts, processing timelines, and approval are determined by the City — not by Bradley James Windows & Doors. We assist with the application paperwork at no additional cost, but cannot guarantee approval, rebate amount, or processing speed. Program terms are subject to change; the official program page at plano.gov/GreatUpdateRebate is the authoritative source. The appraised-value cap shown above reflects 85% of the most recent published FHA single-family loan limit for Collin County and may be revised annually.